Being a Hero takes more than picking up a broom and putting on your cape. Before you launch your own Home Clean Heroes franchise, you’ll be fully immersed in a two-week training course.
While this is normally held at our corporate headquarters in Virginia Beach, Virginia, we’re currently holding virtual trainings in order to keep everyone safe. During training, you’ll learn the business front to back – and every dust bunny in between. From becoming an expert in disinfection protocol, to crisis cleaning, you’ll learn everything there is to operating this essential business.
Then, you’ll learn to follow our proven system to get started quickly – no need to reinvent the wheel! Home Clean Heroes is part of the award-winning Buzz Franchise Brands family of franchises. We put our deep franchise experience and extensive skills across marketing, operations, finance and customer service to work for you.
We let you run your business and are here to support you whenever you need it. Whether it’s a new marketing idea, or scaling for operational efficiency, you’ll have a full team of support staff on your side. Here are some of the ways in which we continue to provide our franchisees support even after training is over.
We are committed to the success of our franchise partners and provide ongoing and continuing support to help you achieve your goals with a proven toolkit for success.
Your training doesn’t end the day you graduate from initial training. With clear and constant communication from our Operations team, we work with you to help you optimize your business, and drive your bottom line, regardless of where you are in the ownership cycle.
From day one your business coach will be available to help you with any questions you may have. From budgets, hiring, training or any other operational issue, your business sidekick is there to ensure that you are successful and achieving your goals.
Our robust marketing department acts as your very own marketing agency. With turn-key programs for customer acquisition, retention and a full suite of digital solutions, all you need to worry about is getting into your local community and servicing your customers.
For the times when you aren’t able to get to the phone, we’ll make sure that no call goes unanswered. Our national call center is ready to take those calls 24/7 to offer a friendly voice on the other end of the line and make sure you aren’t losing a potential customer when you can’t get to the phone.
You’ll network with your fellow Heroes each year at our annual franchisee convention, where collaboration and best-in-class practice sharing is at the top of the agenda. Throw in a side of fun in vacation destinations such as Cancun, and you’ll have the perfect mix of business and pleasure.
With the disruption that the pandemic has caused, we have amplified our high-touch support model even further, working daily with our franchisees to ensure the long-term success of their businesses! Click here to learn more about how we’ve kept our franchise owners (and customers) safe and informed during this time.