Your Home Clean Heroes team knows how to create success.
The Home Clean Heroes leadership team can not only leap skyscraper buildings in a single bound, but we stand tall with franchise knowledge, earned from experience across multiple franchise brands. Our resumes boast extensive skills across marketing, operations, finance and customer service so as soon as you join our Home Clean Heroes franchise partners, we’re working for you. Our broad knowledge of residential home cleaning reaches to infinity and beyond, helping you to be the best cleaning franchise owner you can be! Meet our fantastic team of Superheroes:
We’re lucky enough to be supported by some extra strong Heroes. Learn more about our extended superhero family, the leadership team that makes up Buzz Franchise Brands!
Joe Delatte
Brand President and COO aka The Flash
Joe has pretty much seen it all. He is former owner and operator of his own home services franchise and has years of experience in product development, marketing, sales, customer service and strategic planning. He is a native of New Orleans but grew up in Illinois and has been a Virginia resident for 30 years. Joe knows first-hand the challenges and the rewards of operating your own franchise, meeting customer expectations, hiring and developing employees and managing to your bottom line. When not time-travelling, Joe can be found on the waters of the Chesapeake Bay fishing, as well as spending time with his wife, children and grandchildren.
Kathy Turley
Director of Marketing aka Mrs. Incredible
Kathy spent over 20 years in the hospitality industry, where she learned, above all, to be flexible. Whether driving new customer acquisition or keeping her eye on the customer experience as a facilitator for retention, she knows that exceeding customer expectations is key. Kathy graduated with a degree in business from Elon University in NC, but has called the Northern Virginia/Maryland area home for most of her life. When not enjoying the beach or the water, she and her husband can be found on the sidelines of their children’s sporting events or hosting a gathering for family and friends at their immaculately clean home.
Austin James
Director of Franchise Development aka Robin
Austin James is the perfect (franchising) sidekick. He was born and raised in Norfolk, VA and is a proud alum of James Madison University. Austin started his career with Buzz Franchise Brands and has held prior positions on both the operations and finance side of the business. Now, as a Director of Franchise Development, Austin enjoys getting to know prospective franchise owners and helping guide them through the discovery process. In his free time, he enjoys going to the beach, biking, and boating. He is also a foodie and enjoys cooking new cuisines and tasting different craft beers. Austin lives with his girlfriend Amanda and their Goldendoodle Kylo.
Bridget Rawls
Director of Digital Marketing aka Captain Marvel
Bridget has spent her entire career in the digital space. Originally from Atlanta, she graduated from The University of Georgia (go dawgs!) with a degree in advertising. Starting out at a franchise company that focused on consumer goods, she was able to work across multiple aspects of marketing including brand development, social media and e-commerce. Bridget then took her passion for digital and project management to an Atlanta-based digital marketing agency, where she oversaw several multi-faceted website, design and digital projects. Bridget’s real calling came in October 2016 when she joined Buzz Franchise Brands, where she is able to grime-fight for our franchisees and stretch her powers across multiple brands. When Bridget is not digging into analytics, supporting our franchisees’ digital growth or developing the digital department, you can find her riding her bike, hitting the beach or enjoying a nice glass of wine.
Tiffany Frazier
Digital Marketing Specialist aka Catwoman
Tiffany has called Virginia her home for most of her life. She grew up in Chesapeake, spent her college years in the mountain town of Harrisonburg (go Dukes!), and now resides in Norfolk. While beginning her career in advertising for travel and tourism clients, it wasn’t long until Tiffany realized her superpowers were meant for supporting grime-fighting franchisees. This cat has the sleek digital skills to battle even the messiest of search engine optimization issues that arise. When not fighting digital marketing crime, she enjoys spending her free time traveling to new places or rollerblading at the boardwalk in Virginia Beach.
Chip Hall
Direct Mail Program Manager aka Captain America
Chip, aka, Captain America (he’s lived in 8 states and visited 47 of the 50 states in the USA), brings his passion for service excellence to Buzz Franchise Brands after a career in the music and video distribution business. Chip developed his skills in logistics and operations as vice president of merchandising for a regional retailer in Atlanta, GA and two different distributors in the mid-Atlantic region whose efforts supported the military resale systems. His experience has prepared him to deliver world-class support as the direct mail program manager for the network of franchisees in the Buzz Franchise Brands family. Chip is a father of two sons, a 25 year “native” of Virginia Beach, a weekend golfer and a volunteer in a local mentoring program where he feeds his desire to help others reach their goals.
